Frequently asked questions

Everything you need to know. Can't find your answer? Reach out and we'll get back to you.

Getting Started

SuperNetwork is a community-run directory for Minecraft servers, realms, hosting providers, services, and addons. Every listing is reviewed by a real person before it goes live.

Yes - submitting a listing is completely free. There are no pay-to-rank spots or hidden fees. Visibility is earned through community votes, not your budget.

Sign in to your dashboard and click 'Submit a listing'. Fill in your details and submit for review. Most listings are reviewed within 24 hours.

Listings & Reviews

Listings can be rejected for incomplete information, low-quality descriptions, or policy violations. Contact support and we'll explain the specific reason.

Go to your dashboard, find your listing, and click Edit. Changes to core details may require a brief re-review.

Yes. You can specify which editions your server supports when submitting, and players can filter by platform on the Discover page.

Rankings & Voting

Weekly rankings are based on community votes. Each player can vote once per listing per voting period. Rankings reset weekly - all-time rankings accumulate permanently.

Yes, but vote manipulation will result in permanent disqualification from rankings.

Weekly rankings reset every Monday at midnight UTC. Previous results are preserved as a snapshot in rankings history.

Account & Access

Use the 'Forgot password' option on the login page. If you signed in with Discord, manage your password through Discord's account settings.

Contact support via Discord or email. Note that deleting your account will also remove all your listings and vote history.

No, we do not have any Microsoft account linking feature on SuperNetwork.

Still have questions?

Our team is on Discord daily. Drop by and ask anything - no ticket required.